Call Centre Officer Resume

Call Center Receptionist Resume Sample
Name: XYZAccountant Resume Sample

Mobile No.: 000

Email Id: 0000

Applied For: Online Work/Online Marketing/Online Sales/Online Solutions/Online Banking

PROFESSIONAL OVERVIEW:

An energetic, multi-lingual, and versatile with a good academic background and experience in working in sales, customer services, and administrative roles.

Career orientated, seeking to further develop working experience with a progressive organization using qualifications and varied skill set.(Call Center)

CAREER OBJECTIVE:

Looking for a challenging Sales position with a dynamic, equal opportunities organization; capitalizing on my current experience and skills to deliver targets and goals thus ensuring professional and personal growth.

CAREER HISTORY & PROFESSIONAL EXPERIENCE:

COMPANY: ABC International

Period: 2012 -2014

Job Outline:(Call Center)

* Responsible for designing, developing & implementing systems, policies & procedures in each Sales division

* Receiving and sending emails

*receiving calls

*Manage and maintain executives’ schedules.

*Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, and/or presentation software.

*Set up and oversee administrative policies and procedures for offices and/or organizations.

*Supervise and train other clerical staff.

*Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.

Interpret administrative and operating policies and procedures for employees.

COMPANY: Nissan- Infinity

Personnel assistant

Job Outline:-

Handled miscellaneous departmental Sales tasks.
Direct, Manage & coordinate activities of subordinates in the sales division.
Defined Sales goals & objectives & ensured communication with employees.
Developed a working environment that supported organizational values.
Responsible for designing, developing & implementing systems, policies & procedures in each Sales division.
Qatar Insurance Company Executive Secretary:

Online Sales & Customer Online Solutions

Job Outline:-

calculate insurance premiums or awards.
collect payment.
compute financial data.
examine documents for completeness, accuracy, or conformance to standards.
examine financial documents to verify issues.
fill out business or government forms.
follow contract, property, or insurance laws.
maintain insurance records.
maintain inventory of office forms.
maintain records, reports, or files.
obtain information from individuals.
review data on insurance applications or policies.
transcribe spoken or written information.
use computers to enter, access, or retrieve data.
use oral or written communication techniques.
SKILLS & ABILITIES:

Problem-solving: an analytically, logically, and determined approach to problem-solving demanded by research work at study years.
Ability to work independently: worked unsupervised for much of the time during the final year graduation project.
Teamwork: made effective contributions as both team member and team leader.
Computer skills: worked with much software like MS Office, and other IT skills.
Communication skills: demonstrated oral and written communication skills in dealing with work requirements.
Outdoor activities: the ability to work on-site with high demands.
EDUCATIONAL QUALIFICATION:
In addition to high proficiency in languages including English, both written and oral, learning has always been important and continues to be key to development.

Certificates of qualifications are available and include:

Diploma in Navigation for air hostesses (2008). *

Lawyer (Legal Technical) (2005).*

* Diploma in Baccalaureate (2001).

PERSONAL DETAILS:
Nationality : Tunisian

Marital Status : Single

Holding U.A.E. Driving License & car.

Interests:
People and family are important to me, outside work; I also enjoy time for the cinema and films as well as having an interest in fashion.

Languages:
Arabic mother tongue.
English & French written and spoken very good